Questions, answered
Everything most people want to ask first.
Pricing, timeline, what is included, what you own, how Google ranking works, and what happens if you change your mind. If your question is not here, the contact form is at the bottom of this page.
What it costs and how to pay.
Flat pricing, transparent payment options, and the Founding Client trade.
How much does a website cost from Epoch Brand Design?
What is the Founding Client program?
How do I pay?
- Pay in full at $1,297, includes a bonus revision round or a free $147 add-on.
- Split pay at $650 deposit plus $647 on launch. Most common option.
- Three monthly at $449 per month for three months, totaling $1,347 with a small financing premium.
Founding Client rates are proportionally lower. Payment by Zelle, Venmo, or card.
Do you charge ongoing monthly fees?
What are the guarantees if I am not satisfied?
Design Satisfaction. If you do not love the final design, work continues until you do. If you are still not satisfied within 14 days of launch, full refund.
Visibility. If the site is not indexed and ranking for at least 3 local search terms within 90 days of launch (with Google Business Profile verification complete on your end), work continues at no additional cost until it does.
Are there hidden fees or upsells?
14 days, plus what happens before and after.
From contract signing to launch and beyond.
How long does it take to build a website?
What does the discovery call cover?
How many revisions are included?
What if I need changes after the site launches?
Do I need to write anything before the discovery call?
You own everything.
No platform lock-in, no proprietary CMS, no hostage situations.
Who owns the website when it is finished?
Where is the website hosted?
What if I want to leave or move designers later?
What CMS do you use? Will I be able to edit the site myself?
Every component, no premium tiers hiding things.
The full stack of deliverables and the bonus items.
What is included in the $1,297 package?
Do you write the copy or do I have to?
What is the Competitor X-Ray report?
Do you do logo design?
Can I add more pages later?
Do you build e-commerce sites?
Who and where.
Cities served and types of businesses built for.
What cities do you serve?
What types of businesses do you build for?
Home service contractors: HVAC, plumbing, roofing, pressure washing, electrical, landscaping, pool service, handyman.
Professional services: law firms, accountants, insurance brokers, real estate agents, medical practices, financial advisors.
Other small operators: retail shops, salons, restaurants, and businesses with a defined local service area.
Getting found and getting booked.
Search rankings, Google Business Profile, and ongoing visibility.
Will my website rank on Google?
Do you help with Google Business Profile?
Do you offer ongoing SEO?
What is the Visibility Guarantee exactly?
The practical stuff.
Who runs Epoch, what the contract looks like, and what to expect.
Are you a real business?
Is there a contract?
What about emergency support?
Can I see examples of your work?
What if my question is not here?
Still thinking it over
Want to ask something specific?
Send a quick note. Reply within 24 hours, weekdays. No spam, no follow-up sequence, no pressure.